Frequently asked questions

We offer a variety of tours including sightseeing tours, adventure trips, family packages, honeymoon specials, cultural tours, women-only tours, elder tours, and customized itineraries.

You can book through our website, email us at support@arktoursandtravels.com, contact our customer service team, or visit our office. We recommend clear communication via phone or email before booking any package.

Our packages typically include transportation, accommodation, guided tours, breakfast, and sometimes dinner and lunch. Specific inclusions vary by package—please review the tour details carefully.

Because we are a trusted travel agency known for seamless service, traveler safety, 24/7 support, and providing excellent stays and memorable travel experiences.

Some packages include flights, while others do not. Please check the specific tour details for confirmation.

Carry comfortable clothing, personal essentials, travel documents, sunscreen, sunglasses, and any items recommended for your tour type (e.g., trekking shoes, hats).

Yes, we recommend purchasing travel insurance for your safety. Some packages include it; otherwise, it can be purchased separately through us.

Absolutely! We offer customizable tour packages based on your preferences and budget. Contact us with your requirements.

We strictly follow all safety protocols and health guidelines. Our guides are trained to ensure safety throughout the trip. Women's safety is a priority too.

Carry valid identification (passport, ID card), travel vouchers, and necessary visas or permits.

Travel with ARK offers an amazing experience—best hotels, experienced guides, top-notch travel facilities, and expert advice for the best packages. We are more than just a travel agency; we provide friendly, personalized service.

Cancellation policies depend on the specific tour provider and booking conditions. Generally, cancellations made well in advance receive partial refunds, while cancellations after a certain period are usually non-refundable. Please review the policy at the time of booking.

Yes, we are registered under the Ministry of Tourism (Travel Trade Division) and follow all guidelines issued by the Ministry. We are also GST registered in Kerala.

Absolutely! We have a specialized tour operation wing for foreign guests visiting India. We assist with travel arrangements, prioritize their safety, and provide special attention to women travelers, whether they come alone or in groups.